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There's a middle aged African American woman with a short hair Slash and glasses at your Philadelphia Airport place who refused to present me her full identify Once i asked for it on account of her despicable Mindset. She last but not least told me her name was “D†and hid her title badge as she stated this. “D†will not ought to have a career in client service and particularly not in the firstclass sign in location where I encountered her. As I rushed earlier the lengthy TSA line for the self service ticketing counter with only 40 minutes until eventually my flight departed I had been satisfied to discover there was a cost-free kiosk. I began to retrieve my reservation and midway by way of this method “D†walked up to me and reported “This can be for first-class passengers only†I looked up from the display screen puzzled for the reason that there wasn’t any signal or indicator that the kiosks have been first-class kiosks and Furthermore I puzzled how “D†knew I had been or was not first class and why she would make these types of an assumption. I replied “Justification me?†“D†condescendingly stated “These kiosks are for first class travellers onlyâ€.
I lately took a flight from JFK to St Thomas on a Saturday 8 am flight and had probably the most helpful, economical knonwledgable flight attendant she was terrific. I'd love to thanks her for making my journey a lot more pleasing.
On account of a loved ones hardship, we have been unable to make our journey as previously prepared and needed to cancel our reservations. We spoke to your representative at American Airways and explained your situation to her, and he or she prompt that we Call you.
I checked in moments back for flight 1329 from Phoenix to JFK. I am booked in First-class. I entered the Precedence location to find no line and two brokers standing at respective counters without any “Placement Shut†signs any place.
My spouse and I flew from Palm Springs to Ft. Myers Florida, within the return trip, flight 2233 from Dallas, my spouse Rick Barnes was Slash incredibly badly by some thing from the seat when he set our luggage inside the overhead compartment. We known as the Hostess and Though blood was gushing out from the wound, he was presented a band help to protect the 5 inch gash in his leg. We have been informed that once Every person boarded, the hostess would return with the initial aid kit and would need to generate a report.
My partner And that i had first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were speculated to arrive in Denver at 1:thirty pm. The leg outside of Charlotte, nc was an absolute nightmare. We were delayed, had a crew improve, no h2o or ice, etcetera.
My husband and I were booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. Over the day we have been to leave, Our flight #4378 was cancelled as a consequence of no crew. We were booked for afterwards flight #5738, costing us a fifty percent day of holiday vacation. The 2nd flight was then cancelled on account of routine maintenance problem. Numerous alternatives were being supplied but nothing that may get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Moments Square at $317 an evening that were non-refundable as it had been less than 24 hours. We ere supplied a flight to Dallas that might get us away from Pensacola late but only if we drove an hour or so away to Fort Walton Beach airport. We took it, acquired in late and still left just after 4 several hours sleep the following day. That Expense us a further $177.00 in hotel charges. My husband’s baggage in no way arrived in Dallas as we were promised it would- mine took in excess of an hour to find as it was not to the carousel with the remainder of the flights baggage, We got into NYC per day after our honeymoon was to begin, with a lot of strain and cost.
I was a passenger on yor flight AA2016 outside of Phil. airport on four/9/sixteen and return flight AA1755 out of Atl. airport back to Phila. on four/ten. My ticket was for an aisle seat with wheelchair help thanks to my handicap. About the flight outside of Phila., I'd an aisle seat. The youthful Woman occupying the window seat was so huge she couldn’t fasten her seatbelt. She straight away fell asleep and commenced snoring loudly which continued for the entire flight. To the flight again, I had my boarding move was for a daily seat. I tried to vary seats in the kiosk , since it indicated there have been further seats in the main cabin location without success. My son and daughter-in-regulation have been denied gate passes to help me get down to the aircraft and also the ticket agent was genuinely uncomfortable. I attempted to up grade in the boarding desk, then young guy indicated my ticketwas for handicap in his Laptop or computer, he said the cabin seats ended up offered and tried to upgrade me but without achievements. Once i got back into Phila., I waited Practically forty minutes to acquire through the aircraft to baggage. This was essentially the most humiliating and demeaning encounter I have ever experienced. When the wheelchair last but not least arrived, the lady began complaining about having to press me. She couldn’t obtain the wheelchair up the elevation.
I've expended hours over the phone endeavoring to untangle a oversight designed in building reservations with American Airways on the web. Soon after undergoing most of the actions in reserving a flight for my spouse and children of 3 (Brian, Marcela & Lorenzo Hawk) and introducing my credit card no. to purchase The three flights, I did not have a confirmation, but a window on my monitor that said “This website page can not be exhibitedâ€. I took that to indicate the transaction didn't go through, so I began all yet again with a special vacation agency.
I just received off the cell phone with Connie Sanders within the DFW Place of work. I requested for her name simply because she was so variety and helpful to us. I have not often encountered somebody so helpful and caring. If your Reps might be like her you would've a great airline.
I would like to make this report to you. I used to be astonished that I was not able to create a report by cell phone. Sallianne Dale
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I had been a primary time consumer website link to on the web reservations so I used to be pretty nervous And that i designed them at the same time as my brother-in-regulation from his dwelling so he could wander me through it. At the end my Charge for the exact same trip was about $170 greater than his. I locked in a very rate (round vacation)of $365 depart $30 return journey, but was charged $425.twelve Each and every in lieu of the $395 Every single. Charging for seats just for the departure of $60ish, the return flight was not a further demand since there were seats accessible jointly at no more demand. I was charged both methods as an alternative to just the departure – so yet another $60ish. I desired to get my reservation in at the same time as my brother in law so I submitted it and tried out to determine immediately after why mine was about $a hundred and seventy extra for a similar matter. I'd the confirmation email likely to my operate so I could print it out so I didn’t have it accessible to me from my property. After i went into function a 2nd working day later, I could see anything was wrong. After i named AA I was transferred all around and informed almost nothing may very well be completed it absolutely was past the 24 hrs – I didn’t choose to terminate only receive a credit rating.